Payment Methods & Return Policies
Payment & Returns Information
CANCELLATION & EBOOK RETURN REQUESTS MAY ONLY BE MADE THROUGH THE “CONTACT US” LINK ON THIS SITE!
DO NOT EMAIL THE BOOKSTORE ADDRESS. THAT MAILBOX DOES NOT HAVE ACCESS TO ONLINE ORDERS AND CANNOT PROCESS REFUNDS.
We accept Visa, MasterCard, Discover, and American Express cards.
Book must be in original condition (shrink-wrap intact, all components included) for return or exchange. Original receipt, original method of payment (credit card), and proof of registration (printed schedule) are required. LAB KITS for CHEM & BIO are not returnable.
Apparel & Gifts
We will gladly return or exchange apparel sold in the store with an original receipt in resaleable condition within 14 days of purchase.
Ebooks
Returnable within 7 days of activation.
Electronics
Sealed electronic items are returnable within 7 days in original condition. For defective items, please consult the manufacturer's warranty information.
Tickets
Ticket sales are non-refundable except in case of show cancellation.
Medical Items
Stethoscopes, blood pressure cuffs, goggles, and dissection kits are not returnable