Payment Methods & Return Policies

Textbook Refund Dates

Summer books are no longer returnable

FA15W - September 10th

FA7E - September 7th

FA7L - October 28th

Payment & Returns Information

ORDER CANCELLATION & EBOOK RETURN REQUESTS MUST BE MADE THROUGH THE “CONTACT US” LINK ON THIS SITE.

DO NOT EMAIL THE BOOKSTORE! THAT MAILBOX DOES NOT HAVE ACCESS TO ONLINE ORDERS AND CANNOT PROCESS REFUNDS.

ONLINE ORDER FEES & SHIPPING FEES ARE NOT REFUNDABLE.

We accept Visa, MasterCard, Discover, and American Express cards. 

Textbooks

Book must be in original condition (shrink-wrap intact, all components included) for return or exchange. Original receipt, original method of payment (credit card), and proof of registration (schedule) are required.  LAB KITS for CHEM & BIO are not returnable.

Workforce Development textbooks are not refundable except in case of course cancellation.

Apparel & Gifts

We will gladly return or exchange apparel sold in the store with an original receipt in resaleable condition within 14 days of purchase.

Instant Access Ebooks

Returnable within 7 days of purchase as long as the book has not been viewed or printed.

MyLab/Mastering/Revel Access Cards & Vouchers

Returnable within 7 days of purchase or the semester return date above, whichever is earlier 

Electronics

Sealed electronic items are returnable within 7 days in original condition.  For defective items, please consult the manufacturer's warranty information.

Tickets

Ticket sales are non-refundable and non-transferable except in case of show cancellation.

Medical Items

Stethoscopes, blood pressure cuffs, goggles and dissection kits are not returnable